FTA Question: No Video No Audio on Viewsat MaxHD

**lakes1** · #1 February 2nd, 2010, 10:12 AM

Some assistance please, just got my Viewsat MaxHD receiver, load factory bin and software, Using DishPro pointing at 110,119 and 61.5 with SW-33 dishpro , signal strength is in the 80’s quality is good also, any assistance or advice would help.

**grynner** · #2 February 2nd, 2010, 10:22 AM

It appears that either you are not pointed at the right satellites,i.e. the dish may have moved slightly.
Or there may be a short in your connection some where between your receiver and the lnb.

You would have to trouble shoot your system to find out where the problem lies.
Also signal strenght is not what you are look for, rather you should be aiming to get your "Q" as high as possible for your location.

If you have an other receiver or could borrow one, try it on the system to see if you still are not receiving any tv.
If tv is showing then you probably programed the box wrong.

No tv, first check that the coax and connectors dont contain any shorts.

This is essentially what is meant by trouble shooting, you go thru a step by step process to eliminate all the variables of things that might go wrong.

**lakes1** · #3 February 2nd, 2010, 10:28 AM

thanks buddy for the fast response, this dish was in use until a couple of months ago, I was an installer, so I am sure the coordinates are correct, just can't understand why, maybe as you suggested the programming, have to look at that again.

**Gugi47** · #4 February 2nd, 2010, 04:50 PM

Do you try to go V-link or just try to scan for channels?

**lakes1** · #5 February 2nd, 2010, 05:38 PM

I just tried to scan channels, btw how do you do the v-link.

**Gugi47** · #6 February 2nd, 2010, 07:23 PM

Ok. I see you have a DP33 in line thats right? You have to know that You most have DP lnb's too. Here we go.In your antenna setup you have to mark The diseqc in this way:
119-1
110-2
61.5-3
The lnb power have to be On and the lnb to be on DP
You should be able to scan now. Good luck. The V-link is a shearing tru internet. I don't sugested to nobody. I personaly don't use it. And many others are in my side. We wait for a tru fix...if will be any. Right now you wont get any channels to see.

**lakes1** · #7 February 2nd, 2010, 07:55 PM

thanks Gugi47, will give it a try this weekend, not home right now.

**sonny1935** · #8 February 5th, 2010, 12:42 PM

im having problems too im trying to hook mine back up ,i just now knowing that its back on i loaded the files but i get no video or audio antenna strenght is strong do i have to go inside the keys to change anything? like to n3? thx